67bt Privacy Policy — How We Handle and Protect Your Personal Data

67bt ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use the 67bt platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data.

This policy covers all services operated under the 67bt brand, including the main sportsbook, live casino, slot games, fishing games, crash games, and all account management functions accessible at https://67bt.io. It applies to data collected through the website, through our customer support channels, and through any communication you initiate with the 67bt team.

We take our data protection obligations seriously. 67bt uses technical and organisational measures that are appropriate to the nature of the data we hold and the risks associated with its processing. This document is written in plain English so that every player can understand exactly how their data is handled — not just our legal and compliance teams.

67bt collects personal data through several means: directly from you when you register an account, deposit funds, or contact support; automatically through your use of the platform; and from third-party identity verification and payment processing partners. The categories of personal data we may collect are set out in the table below.

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for the purpose of uniquely identifying you. If any such data is incidentally included in a document you submit (for example, on a National ID card), it is stored securely and not processed for any purpose beyond identity verification.

67bt uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected without first informing you and, where required, obtaining your consent.

• Account Creation and Management: To open, maintain, and administer your 67bt player account, including processing deposits, withdrawals, and balance queries.
• Identity Verification (KYC): To verify your identity and confirm that you meet the minimum age requirement of 21 years before allowing withdrawals from your account, and to comply with anti-money laundering (AML) obligations.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and any other payment method you select. Financial data is shared with the relevant payment processor solely for the purpose of executing the transaction.
• Platform Security and Fraud Prevention: To monitor account activity for signs of fraud, bonus abuse, multi-accounting, money laundering, or other prohibited conduct as defined in our Terms and Conditions.
• Customer Support: To respond to your queries, complaints, and requests submitted via email or support channels, and to maintain a record of support interactions for quality assurance purposes.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, enforce self-exclusion requests, apply account-level limits, and fulfil our duty of care to players.
• Legal and Regulatory Compliance: To comply with any legal obligations that apply to the operation of the 67bt platform, including responding to lawful requests from competent authorities.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve the design, performance, and content of the 67bt platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 67bt products and events — but only where you have opted in to receive such communications or where we have a legitimate interest in contacting you about directly relevant offers.

Each instance of personal data processing by 67bt is grounded in one or more of the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 67bt — namely, to operate your account and provide the services you have signed up for, including placing bets, crediting winnings, and processing withdrawals.
• Legal Obligation: Processing is required to comply with applicable legal and regulatory requirements, including identity verification under AML obligations, retention of financial transaction records, and responding to lawful authority requests.
• Legitimate Interests: Processing is necessary for 67bt's legitimate interests, provided those interests are not overridden by your rights. Legitimate interests include platform security, fraud detection, responsible gaming monitoring, and service improvement through aggregated analytics.
• Consent: Where processing is not covered by the bases above — in particular, for direct marketing communications and the use of non-essential cookies — 67bt will rely on your freely given, specific, and informed consent. You may withdraw consent at any time without this affecting the lawfulness of prior processing.

67bt uses cookies and similar tracking technologies to operate the platform, maintain your login session, and analyse how the site is used. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They maintain your authenticated session, store your account preferences, and ensure security features operate as intended. These cookies cannot be disabled without impairing the usability of the platform.
• Analytics Cookies: These cookies collect anonymised data about how visitors navigate the 67bt website — for example, which pages are visited most frequently and how long sessions last. This data is used solely to improve platform performance and user experience. No personally identifiable information is included in analytics reports.
• Functional Cookies: These cookies remember preferences you set during your visit, such as your selected language, display settings, or last visited section, so that you do not have to re-configure them on every visit.
• Marketing Cookies: Where you have consented, marketing cookies may be used to deliver relevant promotional content to you. These cookies do not track your activity on third-party websites and are not shared with advertising networks.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use core platform features. For analytics and marketing cookies, your consent can be withdrawn at any time via your Account Settings or by contacting support.

67bt does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of trusted service partners, strictly on a need-to-know basis and under binding confidentiality and data protection agreements:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card payment processors receive the minimum financial data necessary to execute your deposit or withdrawal transaction. These providers operate under their own privacy policies and are independent data controllers for their own services.
• KYC and Identity Verification Providers: Third-party identity verification services receive the documents and data you submit during the KYC process for the sole purpose of verifying your identity and age. These providers are contractually prohibited from using your data for any other purpose.
• Game Content Providers: Game studios such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and Microgaming receive anonymised session and wagering data necessary to deliver game content and resolve technical disputes. Personally identifiable data is not shared with game providers.
• IT and Security Service Providers: Hosting, infrastructure, and cybersecurity partners may process technical data as part of maintaining the security and availability of the 67bt platform. All such providers are bound by strict data processing agreements.
• Legal and Regulatory Authorities: 67bt will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or in connection with the investigation of fraud or other criminal conduct.

67bt retains personal data for the minimum period necessary to fulfil the purposes described in this policy, subject to any longer retention periods required by applicable law. The following retention guidelines apply:

• Active Account Data: Identity, contact, and financial data associated with an active player account is retained for the duration of the account's existence on the 67bt platform.
• Closed Account Data: Upon closure of a player account — whether by the player or by 67bt — identity and transaction records are retained for a minimum of five years to satisfy AML record-keeping obligations and to enable investigation of any post-closure disputes.
• KYC Verification Documents: Copies of identity documents submitted during KYC verification are retained for a minimum of five years from the date of submission, or five years from account closure, whichever is later.
• Communications Data: Support correspondence and chat transcripts are retained for two years from the date of the communication, or for the duration of any open dispute to which the communication is relevant.
• Technical and Usage Data: Server log and analytics data is retained for a maximum of 13 months, after which it is aggregated and anonymised. Anonymised aggregate data may be retained indefinitely for statistical purposes.

Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymised in a manner that makes re-identification impossible. Players may request early deletion of their data subject to the limitations described in Section 9 of this policy.

67bt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.2 / TLS 1.3 encryption for all data in transit between your device and 67bt servers.
• AES-256 encryption for sensitive data at rest, including stored identity documents and financial records.
• Role-based access controls ensuring that only authorised 67bt personnel whose job function requires it can access player personal data.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• Multi-factor authentication requirements for all internal staff who access player data systems.
• Automated anomaly detection systems that flag unusual access patterns to player account data for immediate review.

While 67bt takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights or interests, 67bt will notify affected players without undue delay and take immediate remedial action.

As a 67bt player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request.

• Right of Access: You have the right to request a copy of the personal data 67bt holds about you, together with information about how it is being processed and the legal basis for that processing.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly from your Account Settings page.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there is no overriding legitimate interest. Note that this right is subject to our legal obligation to retain certain records for a minimum period of five years as described in Section 7.
• Right to Restriction of Processing: You may request that we temporarily restrict processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive the personal data you provided to us in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 67bt may override such an objection where our interests are compelling.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place prior to withdrawal.

The 67bt platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Registration on the 67bt platform by a minor is a violation of our Terms and Conditions and is strictly prohibited.

If 67bt becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. All deposited funds attributable to an underage account will be returned to the originating payment method after deduction of any wagers placed, in accordance with our Terms and Conditions.

67bt may send you marketing communications about promotions, bonuses, new games, seasonal offers (such as Eid specials, Pohela Boishakh promotions, BPL cricket season offers, and T20 World Cup events), and platform news where you have opted in to receive such communications or where 67bt has a legitimate interest in informing you about directly relevant offers.

All marketing emails sent by 67bt include an unsubscribe link. You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email from 67bt.
• Updating your communication preferences in your Account Settings under "Notifications".
• Contacting 67bt support at [email protected] with the subject line "Marketing Opt-Out".

Opting out of marketing communications does not affect your receipt of transactional and account-management communications, such as deposit confirmation messages, withdrawal notifications, KYC status updates, and security alerts. These communications are necessary for the operation of your account and cannot be disabled while your account remains active.

Some of the third-party service providers 67bt works with — including game content providers and certain technical infrastructure partners — may be based outside Bangladesh. Where personal data is transferred to a country that may not have data protection laws equivalent to those applicable in Bangladesh, 67bt takes steps to ensure that appropriate safeguards are in place to protect your data. These safeguards include:

• Binding contractual data processing agreements with all third-party processors that incorporate equivalent data protection obligations.
• Restrictions on the purposes for which transferred data may be processed by the recipient party.
• Requirements for recipient parties to implement security measures at least equivalent to those described in Section 8 of this policy.

By using the 67bt platform and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh for the purposes described in this policy, subject to the safeguards described above.

67bt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When material changes are made to this policy, we will notify registered players via the email address associated with their account prior to the changes taking effect.

For minor or administrative amendments, notice may be given solely by publishing the updated policy on this page with an updated effective date. The version of this Privacy Policy published on the platform at any given time is the version that governs the processing of your data at that time. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 67bt processes your personal data, please contact us using the details below. All privacy-related communications must be in writing.

• Email: [email protected]
• Subject Line for Data Requests: "Data Rights Request"
• Subject Line for Privacy Concerns: "Privacy Enquiry"
• Support Hours: 9:00am – 10:00pm Bangladesh Standard Time (BST, UTC+6), 7 days a week
• Response Target: Within 30 days for formal data rights requests; within 48 hours for general privacy enquiries